telemedicine appointment

Video visits are not only convenient but help you save time. With access to one of UPMC’s free patient portals, you can connect virtually with UPMC providers to help make managing your care easier.

Here are six reasons to try video visits.

1. You Can See Your Provider from the Comfort of Home

One of the best parts about virtual care is that you can be seen by a provider without having to leave home. This means less time spent fighting traffic or worrying about parking.

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2. You Don’t Have to Sit in a Waiting Room Full of Patients

By choosing a video visit, you reduce your risk of catching a cold or another contagious virus from other patients. Instead, you can be seen from the comfort of your home.

3. Provider Can Diagnose and Treat Many Conditions Virtually

With video visits, you will receive the same care virtually as you would in person. In fact, people can use video visits for many conditions and specialties, including but not limited to:

  • Cold and flu symptoms.
  • Cough and bronchitis.
  • Diarrhea.
  • Ear pain.
  • Eye infections like pinkeye.
  • Insect and tick bites.
  • Insomnia.
  • Muscle sprains and strains.
  • Rashes and skin infections.
  • Seasonal allergies.
  • Sinus infections.
  • Stress and anxiety.
  • Urinary tract and yeast infections.

4. You Can Renew and be Prescribed Medications

If your provider can diagnose your condition virtually, they can renew your prescription or prescribe medications if necessary.

Please note: Certain conditions may require you to be seen in person before receiving a diagnosis.

5. Appointment Details Are Stored in Your Patient Portal

After your video visit, you will receive a visit summary in your patient portal noting any updates to your care. Your doctor can also update your medical record and view any past or current treatment recommendations and medications to make following up on your care seamless.

6. Scheduling Care Virtually Is Seamless

Scheduling care virtually is easy for both new and returning patients.

  • If you need a new provider — Visit the UPMC Provider Directory to find and schedule with a provider who meets your needs.
  • If you’ve already established care with a UPMC provider — Simply use your patient portal to schedule an appointment.

If you’re ready to start your scheduled video visit, all you need is a smartphone, computer, or tablet and your patient portal to get started! For more tips on how to prepare for your video visit, click here.

Editor's Note: This article was originally published on , and was last reviewed on .

About UPMC

Headquartered in Pittsburgh, UPMC is a world-renowned health care provider and insurer. We operate 40 hospitals and 800 doctors’ offices and outpatient centers, with locations throughout Pennsylvania, Maryland, New York, West Virginia, and internationally. We employ 4,900 physicians, and we are leaders in clinical care, groundbreaking research, and treatment breakthroughs. U.S. News & World Report consistently ranks UPMC Presbyterian Shadyside as one of the nation’s best hospitals in many specialties.