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Pediatrics

What Is UPMC Children’s AnywhereCare?

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Children can get sick at any time, sometimes without warning. It might be difficult to schedule an in-person visit with your child’s pediatrician when that happens.

Video visits with UPMC Children’s AnywhereCare can help solve some pediatric problems without you ever leaving the house. You and your child can meet with one of our pediatric health care providers to get care for some illnesses and injuries.

The service is available 24 hours a day, seven days a week. Children from newborns to age 17 can get treatment through your patient portal.

The video visits are safe, secure, and HIPAA-compliant.

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Conditions Treated with a UPMC Children’s AnywhereCare Visit

A video visit with UPMC Children’s AnywhereCare can provide diagnosis and treatment for a variety of child illnesses, including:

  • Bronchitis/coughing.
  • Cold and flu.
  • Diarrhea.
  • Pinkeye.
  • Rashes.
  • Seasonal allergies.
  • Sinus infections.
  • Tick bites.

Through a video visit, our pediatric care team can diagnose, provide treatment options, and prescribe medication.

How a UPMC Children’s AnywhereCare Visit Works

If your child is sick and needs care, here’s how you can start a pediatric video visit with UPMC Children’s AnywhereCare:

You will need a reliable WiFi connection and a patient portal account.

For MyUPMC users:

  1. Log in to your MyUPMC account.
  2. Tap “Other Care Options.”
  3. Select “Virtual Services,” and choose “AnywhereCare” in the dropdown.

For UPMC Patient Portal users:

  1. Log in to your UPMC Patient Portal account.
  2. Navigate to the main menu on the left side of your portal.
  3. Under “Find Care,” select “AnywhereCare.”

During the video visit, a member of our pediatric care team will review your child’s medical history, ask about their current illness, and answer any questions you might have. They can provide a diagnosis if one is needed and suggest the next treatment options. They also can prescribe medication if it is necessary.

Click here for more information about UPMC Children’s AnywhereCare. To learn more about UPMC Children’s Hospital of Pittsburgh, visit us online.

Editor's Note: This article was originally published on , and was last reviewed on .

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About Pediatrics

From nutrition to illnesses, from athletics to school, children will face many challenges growing up. Parents often will make important health care decisions for them. We hope to help guide both of you in that journey.

We provide expert treatment for pediatric diseases, along well-child visits, urgent care, and more. With locations across Pennsylvania, Maryland, and West Virginia, you can find world-class care close to home. We also work closely with UPMC Magee-Womens Hospital, a national leader in care for newborns and their mothers. Our goal is to provide the best care for your children, from birth to adulthood and beyond. Visit our website to find a doctor near you.